IF order credit card payment failed, please check as bellow:
- Make sure your credit Card not expired, and Sufficient amount…
- Make sure your credit card approve international payment, if not just contact your bank to enable this function.
- Please make sure you fill in correctcredit card payment information（Such as Holder Name, address, and card No. and CVV, and expiration date）
- Make sure you authorized this transaction with your bank (if some of banks need it), (Your bank will send you a message to confirm whether you authorize this transaction or not, you need to reply to make sure)
- Payment failed, (for the high-risk transaction), first you need to make sure you fill in the correct info, but also failed, there are may be these reasons:
A: The order recipient is not a cardholder
- The shipping address not the same as billing address
C: The payment where you make just not the place where you often trade
D: Your IP address just not the same as usual
Such as above ABCD reasons high-risk transaction, in order to make sure the safe payment, just E-mail us your credit card picture (Just show us your card holder Name and the last 4 No. of the Credit Card No., the other info on card just Mosaic please) And we will contact the bank to re-do this transaction. After that any results we will inform you by E-mail.
Any problems with the payment, just contact us by E-mail: [email protected]